Domestic Shipping Policy

By default, Fútbol Locker charges you flat shipping rates. The flat shipping rate is location-based and will stay the same regardless of which facility fulfills the order. That is, we’ll charge the same rate for shipping your item to the US whether it’s fulfilled in the US or in Europe. 

We’ll send your orders out automatically with the available carrier that offers the best value for your money at the time of the order. This means that for every order we’ll find the best service that’s affordable within that flat rate, taking into consideration the carrier’s quality, shipping speed, and price. 

The actual cost of shipping an item might be different, but we’ll always charge you the same flat rate fee. 

The prices are grouped by product category, so all items within a single category have the same shipping fee. Several items of the same category delivered in the same order will have an additional, lower fee. 

For example, the standard shipping rate for sending one t-shirt is $3.99. Every additional t-shirt in the same order adds $2.00 to the shipping cost:

• 1 t-shirt = $3.99
• 2 t-shirts = $5.99
• 3 t-shirts = $7.99

Shipping rates and delivery estimates

*Customers will receive free shipping on items of $75.00 or more.

Shipment to P.O. boxes or APO/FPO addresses

Typically only national postal operators (like the US Postal Service or Canada Post) are able to deliver orders to PO Boxes. Many of our products including framed posters and bulkier shipments are too large to be accepted by national postal operators, so we use commercial companies (like FedEx) to deliver these products that cannot deliver to PO Boxes. We suggest you use a physical address instead of a PO Box address to ensure smooth delivery.

Shipment confirmation and order tracking

Shipment information and order tracking will be emailed to the customers once the order has been fulfilled.

Customs, duties, and taxes

Fútbol Locker is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Fútbol Locker is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

International Shipping Policy

We don’t ship to some countries because of legal restrictions or shipping carrier limitations. 

The list of restricted countries may change depending on world events, but for now, we don’t ship to the following destinations: 

• Crimea, Luhansk, and Donetsk regions in Ukraine
• Russia
• Belarus
• Ecuador
• Cuba
• Iran
• Syria
• North Korea 

Please note, that Russia’s war in Ukraine severely limits shipping to Ukraine. For now, we’re only able to ship products fulfilled in our Latvian facilities.

Due to the impacts related to the Covid-19 pandemic and other unrelated service disruptions, our shipping carriers also don’t offer international shipping to the following countries (last updated on Oct 26, 2022):

• Afghanistan
• Bhutan
• Brunei
• Chad
• Laos
• Libya
• Mongolia
• Samoa
• South Sudan
• Timor-Leste
• Turkmenistan
• Yemen

The list of countries where our shipping carriers don’t offer international shipping may change. You can always review the up-to-date list on the USPS homepage.

Returns Policy

Please visit https://futbollocker.com/info/refund-policy for detailed information on our return policy

For more information, please email [email protected].